Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

  1. How do I place an order on your website?

  • Browse our products and click “Add to Cart” on items you like.

  • Review your cart by clicking the shopping cart icon in the top menu.

  • Proceed to checkout and select your preferred payment method.

  1. When will I receive my order?

Delivery Timeframe:

  • Mumbai: 1–2 working days

  • Other Cities/States: 3–7 working days

Processing Details:

  • Orders are processed and shipped Monday to Saturday.

  • Orders placed on Sunday or public holidays will be processed on the next business day.

  1. Which regions do you ship to?

We ship across all major cities and states in India.

  1. Can I track the status of my order?

  • Registered users: Check your order status in Dashboard → Orders.

  • Guest users: Use the Track My Order page and enter your order number.

  1. How do I know that my order has been successfully received?

After placing your order, you will receive a confirmation email or message with your order details and reference number.

If you don’t receive it, please check your spam/junk folder or contact our support team.

  1. Can I order without having an account?

Yes, you can place an order as a guest.

Creating an account helps you track orders and manage your purchase history more easily.

  1. Can I cancel my order?

  • Registered users: Request cancellation from the My Orders section.

  • Guest users: Contact us with your order number to request cancellation.

  1. How do I contact customer support?

Hadi Retail Ventures
Flat No. 3, 31/45 Aasiyana Manzil, Ismail Curtey Road, Ghogari Mohalla, Null Bazar X Lane, Mandvi, Mumbai, Maharashtra – 400003

Phone & WhatsApp: +91 9503079688
Email: contact@hadiro.in
Website: https://hadiro.in

Our team will be happy to assist you with product, order, or support inquiries.

  1. What payment methods do you accept?

  • UPI

  • Bank Transfer

  • Credit/Debit Cards

  • Wallet Payments

  • Cash on Delivery (if available)